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Design Consultation

Design Consultation

Our clientele are very important to us and we value every minute of your time. We understand the importance of making the right decision when choosing the ideal rug to turn your home into your own dream space. At Palace Oriental Rugs, our team works hard to provide design professionals with extensive experience.

Our design consultation includes visiting your home to determine the design, size and colors that suit your needs. We will make a selection from our collection and bring them to test in your space—paying attention to every detail.

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Custom Rugs

Our commitment leads us to always be in constant search for quality, decorative materials and solutions that are at the height of an increasingly eager and passionate client.

This helps us fulfill the needs of someone looking for an alternative in trend designs, while still appreciating the value of classic taste.

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Custom Rugs
Repair Services

Repair services

Oriental rugs offer beauty and a distinct uniqueness to your home. These valuable pieces—old handmade, hand-knotted, collectible, family heirloom, or new carpets—need special attention and care.

The purpose of repairing these pieces is to restore the original beauty and physical integrity that may have been damaged by years of use, by recreating or re-weaving parts of the carpet (pile, holes, or foundation).

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Cleaning & Protection

Over time, carpets can accumulate a build up of dirt and soil. Accidents can cause damage leaving unpleasant stains or bad odors.

Our team is more than capable of dealing with any issue—deep removal of dirt, spills, wine, and more. We can also handle unpleasant odors caused by pet urine or other items trapped in the carpet.

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Cleaning Services
Common Inquiries

Frequently Asked Questions

How often should authentic Persian & Oriental rugs be professionally washed? +
We recommend professional organic hand-washing every 2 to 4 years, or sooner for high-traffic entryways and homes with pets. Fine wool and silk fibers should never be steam cleaned or treated with abrasive commercial chemicals; they require traditional submerged artisan washing to safeguard natural lanolin oils and rich vegetable dyes.
Can you eliminate pet stains, red wine spills, and deep odors? +
Yes. Our specialized submerged hand-wash process dissolves embedded pet urine crystals, coffee stains, and wine spills without bleaching or color running. We treat the core foundation fibers to completely neutralize lingering odors.
How does antique rug repair and fringe reweaving work? +
Our master restorers source period-authentic wool, silk, and cotton foundation threads matched to your rug's origin. We carefully reweave fringes knot-by-knot, rebuild unraveled selvedge edges, repair moth holes, and reinforce weak structural warps.
Do you provide pickup and delivery in Connecticut and New York? +
Yes! We provide insured white-glove pickup and delivery across Fairfield County CT (Wilton, Greenwich, New Canaan, Westport, Darien, Ridgefield, Stamford), Westchester County NY, and surrounding tri-state areas.
Do you offer certified written appraisals for insurance or estate planning? +
Yes. We offer certified written appraisals detailing geographic origin, age, knot density, weave technique, condition, and fair market replacement value for insurance policies, estate planning, and probate.
About Our Services

Palace Oriental Rugs provides guidance and care recommendations for authentic Persian & Oriental rugs, helping you choose, maintain, and enjoy pieces crafted with enduring quality.

From curated selections to service advice, we support customers across the United States with rugs chosen for craftsmanship and lasting appeal.

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